Frequently Asked Questions
Everything you need to know about our premium Supima cotton collections.
What makes Supima cotton different from regular cotton?
Supima cotton is a superior type of cotton grown in the USA. It represents less than 1% of cotton grown in the world. What makes it unique are the extra-long fibers which give the fabric premium properties of strength, softness, and color retention.
How should I care for my Christy Supima cotton products?
To maintain the luxury feel, we recommend machine washing at 40°C using a mild detergent. Avoid using fabric softeners as they can reduce absorbency. Tumble dry on a low heat setting to keep the fibers fluffy and soft.
What is your shipping policy?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Free standard shipping is available on all orders over $100.
Can I return an item if I am not satisfied?
Yes, we offer a 30-day return policy for all unused and unwashed items in their original packaging. Please visit our Returns Portal to initiate a request and receive a prepaid shipping label.
Do you offer international shipping?
Currently, we ship to the United Kingdom, United States, and select European countries. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.